In case of Loss/ damage to a cloth, the said loss/damage should be reported to the company within 24 hours of delivery. Fabricspa will try to rectify the damage . In the event of process damage; Fabricspa’s liability is limited to 10 times of the amount of the service availed for the particular garment, the same will be reimbursed to your Wallet/ account within 15 working days post confirmation from Fabricspa.

In the event of wrong payments/ Double payment,Customer shall intimate the same to the Fabricspa through the Fabricspa website/mobile app/customer care . Upon verification of the same Fabricspa shall refund the same to the respective Customer’s Wallet/Account within 15 working days.